Basic Loss and Grief Telephone Training

Three half-day online + one day face-to-face skills workshop

Grief can feel like being lost in a maze of conflicting emotions. A helping hand and a listening ear can be beneficial in supporting someone to process their grief.

This introductory course is delivered online via Zoom followed by a face-to-face component. The course equips participants with the skills required to effectively support someone over the phone who is grieving.

Learning Outcomes:

  • The nature of grief

  • Effective communication

  • Understanding the needs and wants of grieving people


Gerry O'Leary

NALAG Head Office


Phone: 0429 569 741

Workshop Dates & Locations

When: 30 July, 31 July and 1 August 2021 via Zoom; 30 August 2021 for Face-to-Face

Where: Online (Zoom); Face-to-Face at Albert Meyer Funerals (301 Pennant Hills Road, Thornleigh)

Cost: $250 per person