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Welcome to NALAG NSW

The National Association for Loss and Grief (NALAG) is an independent, not-for-profit registered Charity which was formed after the Granville Train Disaster in 1977. Today, NALAG continues to be a proud leader and provider of grief support, training and education for over 45 years.

What is Grief?

Grief is a natural part of life. Grief is our reaction to loss. Your reaction is very unique to you. The intensity of the grief, the pain of grief and how individuals express their grief has no set pattern. Someone who has experienced a loss that is significant to them can feel like they are on a rollercoaster of emotions, thoughts, physical impacts. It can affect so many different parts of their life.

Grief is expressed in many and varied ways. Some people can feel incredibly alone in their grief. Sudden unexpected and traumatic loss brings with it the added distress of how the loss came about. The meaning of the loss, trying to make sense of the whys and what next, when your world feels like it is tipped upside down, the sheer experience of missing can be exhausting.

There is no “normal” timeline for grief. It can’t be forced or hurried. For many there is a readiness factor when a person wants to share their story and feels they can talk through the impact of their loss in a private and personal way with someone outside of their natural supports.

We're here to listen

NALAG NSW provides a free, confidential, grief and loss support services across NSW, delivered by our team of trained volunteers and staff. We provide telephone support and, in some of our Centres, face-to-face support and counselling. 

We also provide information and resources about grief and loss, and ways to support others experiencing loss. We provide training for professionals in responding to loss, grief and trauma.

If you have any questions or would like to enquire about organising to speak with one of our trained grief support team members, please contact us or simply complete the Client Enquiry Form and a NALAG team member will contact you within 2 business days.

Health professionals and agencies: If you would like to refer a client, please download our Agency Referral Form.


NALAG NSW is unable to provide a crisis service.
If you or someone you know needs urgent support, please contact a crisis support service, such as:


13 11 14


1300 22 46 36


(Indigenous Australians):
13 92 76


Kids Helpline:
1800 55 1800

Acknowledgment to Country + Inclusion Statement

Always call 000 (triple zero) in an emergency.

NALAG appointments are booked using Power Diary - see 

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